Updated Visitor Restriction

March 31, 2020

 

In response Governor Whitmer’s Executive order, effective immediately, all healthcare facilities and residential care facilities must prohibit all visitors.

This includes the following exceptions:

  • Visitors necessary for the provision of medical care for a patient
  • Visitors who support activities of daily living for a patient
  • Visitors who must exercise of power of attorney or court-appointed guardianship for a patient
  • Parents, foster parents or guardians of patients who are 21 years of age and under
  • Visitors to a patient who is in serious or critical condition or on hospice care
  • Those that are visiting under exigent circumstances
  • Visitors performing official government functions.

The whole purpose of this restriction is to limit the number of people in and out of a facility that may be carrying the virus (contagious) who is not exhibiting symptoms. It is known that the virus can be present up to 14 days before someone exhibits symptoms. The limit of the number of people in and out of a facility will protect our residents and employees.

In addition to this Centers for Medicare and Medicaid (CMS) have required “that facilities should require visitors to perform hand hygiene and use Personal Protective Equipment (PPE), such as facemasks. Decisions about visitation during an end of life situation should be made on a case by case basis. “

Between the requirements for PPE (mask) use, which is in limited supply in our country and locally, and the need to limit exposure (number of people in out of our facilities) we will be implementing a new visitor restriction for those on hospice care- one visitor per family per resident/patient April 1, 2020. The one visitor per resident will be given a mask and must keep and wear the mask for any visitation. No visitor will be allowed to enter without a mask.

This restriction is in alignment with our local hospitals as well. In fact the hospitals have no visitation to any ICU patient and for hospice care in the hospital, only allows one visitor per family per patient.

This decision did not come easily and we know this is difficult. Our staff will work with families to experience FaceTime and other video visits. These measures are being put into place to protect the health and safety of our residents/patients and the staff.

 

 



Holland Home is taking precautionary measures, following the guidance from the Centers for Disease Control and Prevention (CDC) and the Centers for Medicare and Medicaid (CMS) which have released guidelines for long term care providers, employers and businesses to contain the spread of the virus. Holland Home’s number one priority is the health and safety of our residents, employees and community.

The Centers for Disease Control and Prevention’s (CDC) website, www.cdc.gov, continues to be the most reliable and trustworthy source for the latest COVID-19 information. As the updates and changes are happening frequently we suggest you check it regularly. 

Our team of infection control preventionists are monitoring on a daily, sometimes hourly, basis the recommendations from the CDC and the Michigan and Kent County Health Departments.

Suspended Visitation

Out of an abundance of caution to protect our vulnerable residents and in compliance with Centers for Disease Control guidelines, we are temporarily suspending visits with residents/patients on all Holland Home Skilled Nursing Units, Assisted and Independent Living Facilities. We will evaluate open visitation by April 1st. Thank you for your patience and understanding as we seek to provide a safe environment and prevent the community spread of Corona virus (COVID 19).

Work and Personal Travel

Many area hospitals and businesses are restricting travel for work and giving caution to personal travel. We are reviewing work-related travel plans with those specific employees that have plans to travel for work

Regarding personal travel, it is important to know that anyone who becomes exposed will be required to be quarantined for 2 weeks either out of the country, or at home. 

The specific CDC travel site, https://wwwnc.cdc.gov/travel makes the following recommendations:

  • Travelers, particularly those with underlying health issues should defer all cruise ship travel worldwide as cruise ship passengers are at increased risk of person-to-person spread of infectious diseases, including COVID-19.
  • Sustained community spread of respiratory illness caused by COVID-19 has been reported in many countries. 
  • Older adults and travelers with underlying health issues should avoid situations that put them at increased risk for more severe disease. This entails avoiding crowded places, avoiding non-essential travel and again, avoiding embarking on cruise ships.
  • Any individual who has recently traveled to any country designated by the CDC with a level 3 Travel Health Notice must contact their supervisor upon their return, stay home, self-isolate, and self-monitor for symptoms for 14 days upon return and provide daily temperature reports.

Our requirements of employees include:

  • All employees who have recently traveled or plan to travel out of the country must notify their supervisor for guidance on their return to work.
  • All individuals who recently traveled to any country designated by the CDC with a level 3 Travel Health Notice (as of 3-9-2020 - China, South Korea, Italy, or Iran) must contact their supervisor upon their return, stay home, self-isolate, and self-monitor for symptoms for 14 days upon return including daily temperature reports.
  • Employees who return from countries with CDC Level 1 or Level 2 Travel Health Notice (as of 3-9-2020 - Japan and Hong Kong), or from domestic travel to a geographically affected area, must contact their supervisor upon arrival and self-monitor for symptoms for 14 days upon return.
  • If an employee develops symptoms while at work, they must put on a mask, contact their supervisor, and go home.
  • If an employee develops symptoms at home, they must stay home and follow their normal call-in process.
  • We have suspended all clinical rotations and internships with local colleges and universities through March 24, 2020. This applies to our residential areas, Faith Hospice, and Atrio Home Care. We will re-evaluate over the next 14 days.

 

Other Preventative Actions From the CDC

The CDC currently recommends preventative actions similar to that of influenza. 

  • Avoid close contact with people who are sick
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash
  • Avoid touching your mouth, eyes, and nose
  • Clean and disinfect frequently touched objects and surfaces
  • Stay home if you are sick
  • Employees who develop symptoms while at work should contact their supervisor and go home
  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not readily available, use an alcohol-based sanitizer containing at least 60% alcohol.

 

Please be assured of our commitment to the health and safety of our employees and those we serve. Although we will do everything we can to keep you as up-to-date as possible with the status of the situation, additional information and updates are coming in very quickly and with this, we cannot always guarantee that we can get the latest information to you in real time. Therefore, if you have additional concerns or questions please visit the Centers for Disease Control and Prevention’s (CDC) website, cdc.gov, as it continues to be the most reliable and trustworthy source for the latest COVID-19 information.